Sam's Club Tire & Battery in Eau Claire, WI Open now

Reviews about Sam's Club Tire & Battery

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  June 15, 2019, by A Google User
  I used to love going to the Sam's Club in Eau Claire but over the last year I have noticed a drastic decline in service and quality. I have shopped with this club since it opened but had to cancel my membership after repeated disappointments. There never seems to be anyone working in this club and many of my friends have noticed the same thing. Besides being an ex-member now, my best friend works at this club and the way they treat their employees would make you never want to shop at this store again.
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  March 13, 2019, by George Simmons
  Incompetence and terrible treatment between the Membership Services, Tire Department, and the management at the store. I had brought my vehicle in for it's first tire change since I bought it brand new from Markquart and the mechanics not only stripped the threading on the lug nuts but screwed up my brake pads. The mechanic used a mallet or a hammer on the tire to try and loosen the lug nuts which ended up stripping the threading when he used an air tool to remove them. But even more costly, he damaged the brake pads by hitting it with a hammer causing misalignment and physical damage. When asked on how they were going to fix this the manager and mechanic said there was nothing they could do but assured me the vehicle was safe to drive. It was NOT safe to drive, and I have submitted a formal complaint with their corporate office in Bentonville, AZ. I highly recommend people do not let them even touch your vehicle here.
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  March 06, 2019, by Annie V
  Service is so slow. Had an appointment for 11 a.m. There were two people in front of me and waited in line for 10 minutes until I was helped. I was told it would take 45-60 minute for the tire rotation. It took 1 hour and 30 minutes! A reminder -- this is with a scheduled appointment! They simply need more people in the back and up front.