O'Reilly Auto Parts in Eau Claire, WI Closed now

Reviews about O'Reilly Auto Parts

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  October 22, 2019, by Long Vang
  Horribly customer service! This store has horribly employees that will scam you of your money for wrong parts. There are many other worthy local auto parts store that will treat you better. A friend went to order parts for a vehicle, never got a call to inform that it was in. He had to call, picked it up, shady employee indicated that he will give him a huge discount, even though my friend only had a $5 off coupon. Friend paid in cash, employee pocketed the money, no sale on the computer and no receipt given. Turned out the ordered parts were not right for the vehicle, tried to return the parts to get the correct parts, employee denied ever taking any money from my friend. Manager refused to do anything without a receipt. District and Corporate store refused to do anything as well. Police was called. "He said, she said" was the excuse from the store manager. Of course, there are no security system in place. Employee's excuse was , oh, it was busy and had forgotten to take money from them. When is an auto part store ever busy? Who in there right mind, would call the police for a free part that was handed to them. Employee, the manager, and Corporate store refused to make things right. My friend was left with useless parts and out $500. Don't get SCAMMED, spend your money elsewhere. Shady employees!
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  June 17, 2019, by Carrie Fitzgerald
  I bought a starter and the one they sold me was bad. IT blew my head gasket which turned a $120 fix into a $1800!!! When I returned it and told them what happened, the young guy behind the counter said, " that sucks"!